Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Browser goes completely black and I have to shut the browser down and go back in, why?

  • 1 tontu
  • 10 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy philipp

keggarbear
keggarbear
more options

Browser goes black in all tabs, can't do anything, refreshing the tab does nothing. I have to close out the browser completely and restart the browser. it's happening every day and it never just comes back to regular, I have to literally close the browser out. A

Browser goes black in all tabs, can't do anything, refreshing the tab does nothing. I have to close out the browser completely and restart the browser. it's happening every day and it never just comes back to regular, I have to literally close the browser out. A

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, most likely that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).