Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

How to use only the sent folder I choose?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy user1121639

Gnosos
Gnosos
more options

As have others, I often get two copies of sent messages instead of one. At a previous discussion, https://support.mozilla.org/en-US/questions/1151306, someone suggested going to tools > Account Settings > Copies & Folders and disabling the "Place a copy in" option. This solution doesn't solve this problem for me.

I use 4 email accounts, all of them iMap. On one of them I have a folder/subfolder hierarchy of: <account>/<home>/Email 2017/Sent 2017. I want copies of ALL sent messages from all four accounts to be stored in this folder, and ONLY this folder.

To implement this, for each account I originally checked the place-a-copy-in box, and for "Other:" set the path to the Sent 2017 subfolder. This does put a copy there, but a duplicate copy is being put in the Sent folder of the sending (Gmail) account. THIS is the behavior I want to turn off.

Disabling the place-a-copy option turns off storing the message in the Sent 2017 folder. How does one disable storing the message in the sending account's Sent folder instead?

As have others, I often get two copies of sent messages instead of one. At a previous discussion, https://support.mozilla.org/en-US/questions/1151306, someone suggested going to tools > Account Settings > Copies & Folders and disabling the "Place a copy in" option. This solution doesn't solve this problem for me. I use 4 email accounts, all of them iMap. On one of them I have a folder/subfolder hierarchy of: <account>/<home>/Email 2017/Sent 2017. I want copies of ALL sent messages from all four accounts to be stored in this folder, and ONLY this folder. To implement this, for each account I originally checked the place-a-copy-in box, and for "Other:" set the path to the Sent 2017 subfolder. This does put a copy there, but a duplicate copy is being put in the Sent folder of the sending (Gmail) account. THIS is the behavior I want to turn off. Disabling the place-a-copy option turns off storing the message in the Sent 2017 folder. How does one disable storing the message in the sending account's Sent folder instead?

All Replies (1)

user1121639
user1121639
more options

Check to see if you have any Filters for outgoing mail that could be causing this.

If this is not the issue, then please post your Troubleshooting Information from Thunderbird: Thunderbird menu: Help: Troubleshooting Information Click the "Copy text to clipboard" button. Paste (Ctrl-V), the text into your response here.