Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

After upgrade to Quantum, All websites cause a "Server Not Found" error

  • 2 tontu
  • 8 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy Shadow110

garretts
garretts
more options

I was using Firefox 56 yesterday with no issues. It apparently upgraded in the background to Quantum, and now it won't connect to any websites. I CAN connect to internal pages (like my printer and router), but any external pages generate a "Server Not Found" message.

I'm on Mac 10.13.1, and both Chrome and Safari connect with no issues.

I've:


Again, the other browsers work fine. It's just Firefox Quantum. (And I tried downloading and installing 56.0.2, which worked perfectly yesterday, and now it does the same thing.

I was using Firefox 56 yesterday with no issues. It apparently upgraded in the background to Quantum, and now it won't connect to any websites. I CAN connect to internal pages (like my printer and router), but any external pages generate a "Server Not Found" message. I'm on Mac 10.13.1, and both Chrome and Safari connect with no issues. I've: * Deleted and reinstalled Firefox * Deleted the Library/Application Support/Firefox folder and Firefox, emptied the trash and reinstalled from a new download * Followed the instructions (here: <https://support.mozilla.org/en-US/kb/server-not-found-connection-problem#w_firefox-cannot-load-websites-but-other-browsers-can>) to set the browser to "No Proxy" (like my other browsers), turned off DNS Prefetching and disable IPv6 * Performed a "Firefox Refresh" Again, the other browsers work fine. It's just Firefox Quantum. (And I tried downloading and installing 56.0.2, which worked perfectly yesterday, and now it does the same thing.

Saafara biñ tànn

And there we go.

Turns out my VPN (PIA) was blocking it.

I hadn't changed any settings in switching, but with the VPN off, Firefox is working again.

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (2)

garretts
garretts Ki laajte
more options

Saafara yiñ Tànn

And there we go.

Turns out my VPN (PIA) was blocking it.

I hadn't changed any settings in switching, but with the VPN off, Firefox is working again.

Shadow110
Shadow110
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, ***please select the answer that solves the problem (yours)***. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.