Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

video downloadhelper 7 does not work on most of the sites now

  • 2 tontu
  • 65 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Debbiecee33

Debbiecee33
Debbiecee33
more options

I have the latest firefox and video download helper and where as the previous versions of the download helper worked perfectly at all of the sites I download from, this version only works on a couple. In some instances it changes from grey to colour and I click on it and it says "No media to process in the current tab". Yet the movie is playing.

I have the latest firefox and video download helper and where as the previous versions of the download helper worked perfectly at all of the sites I download from, this version only works on a couple. In some instances it changes from grey to colour and I click on it and it says "No media to process in the current tab". Yet the movie is playing.

Saafara biñ tànn

You are correct, it is not compatible with Firefox 57+ There are alternatives : https://mozilla.github.io/extension-finder/ Start typing video downloadhelper 7 / download helper or copy paste into it for a list. Several I here are good. Ant... Can also search here : https://addons.mozilla.org/en-US/firefox/extensions/ do the same copy/paste : search is a little weird, results are in the drop down and does not remember what you are searching for when go back.

Some are still being coded for use on new Firefox and others that have been abandoned as not updated in 7-8yrs someone will come along and build one as they say.

Please update to 57.0.2 https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Please let us know if this solved your issue or if need further assistance.

Jàng tontu lii ci fi mu bokk 👍 5

All Replies (2)

Shadow110
Shadow110
more options

Saafara yiñ Tànn

You are correct, it is not compatible with Firefox 57+ There are alternatives : https://mozilla.github.io/extension-finder/ Start typing video downloadhelper 7 / download helper or copy paste into it for a list. Several I here are good. Ant... Can also search here : https://addons.mozilla.org/en-US/firefox/extensions/ do the same copy/paste : search is a little weird, results are in the drop down and does not remember what you are searching for when go back.

Some are still being coded for use on new Firefox and others that have been abandoned as not updated in 7-8yrs someone will come along and build one as they say.

Please update to 57.0.2 https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Please let us know if this solved your issue or if need further assistance.

Debbiecee33
Debbiecee33 Ki laajte
more options

Thank you pkshadow. I am trying out other downloaders. I tried to update Firefox to 57.0.2 but didn't have any luck. The latest they had was 57.0.01 and I'm already using that. Appreciate the advice thanks again