Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This contect is not currently available on this device

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 16 views
  • i mujjee tontu mooy Happy112

more options

I sometimes get this error message when I try to play a BBC News video. Is this a settings problem with Firefox, a problem with the video playing plug-in, or maybe the problem is with the BBC I am running W10 Version 1709 and Firefox 58.0.1 (64 bit) Please help

I sometimes get this error message when I try to play a BBC News video. Is this a settings problem with Firefox, a problem with the video playing plug-in, or maybe the problem is with the BBC I am running W10 Version 1709 and Firefox 58.0.1 (64 bit) Please help

All Replies (1)

more options

Hi,

Maybe you'd like to take a look at this  :

https://www.bbc.co.uk/iplayer/help/how-to-guides/getting-started/iplayer_unavailable

Also see screenshot.

If that doesn't answer your question, maybe you could contact them  ?