Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My entire Thunderbird account disappeared and I can't find my mail or saved ones.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy Zenos

more options

I tried to open my thunderbird email account this afternoon and it was totally gone. All it would do is ask me if I wanted to create a new account. I cannot find any of my emails from past up to this morning.

I tried to open my thunderbird email account this afternoon and it was totally gone. All it would do is ask me if I wanted to create a new account. I cannot find any of my emails from past up to this morning.

All Replies (1)

more options

That sounds like it has lost sight of your profile.

Have a look at this article and see if it relates to your problem.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared