Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after opening Thunderbird & getting emails, then leaving screen for 15-20 minutes, when opening new messages-blank screen comes up [Mac]

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Wayne Mery

more options

when reading emails, if I leave screen for 15-20 minutes, then return to get new mail and open them, the mail message screen is blank. So I have to quit Thunderbird, and relaunch in order to read new mail. Also, Address book comes up blank until I relaunch program.

when reading emails, if I leave screen for 15-20 minutes, then return to get new mail and open them, the mail message screen is blank. So I have to quit Thunderbird, and relaunch in order to read new mail. Also, Address book comes up blank until I relaunch program.

Wayne Mery moo ko soppali ci

All Replies (1)

more options

Please start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?