Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Thunderbird keeps telling me a message may be a scam, but I have added that sender to my Personal Address Book.

  • 4 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy user01229325

chocolateburmese
chocolateburmese
more options

Greetings :)

As mentioned in the title, I have tried to indicate to Thunderbird that the sender is 'friendly'. I have added the sender to my Personal and Collected Addresses, as well as adding their newsletter email and set 'Do not automatically mark mail as junk if the sender is in' my personal address book. I have also enabled 'adaptive junk mail controls for this account'. However, the problem still occurs.

If anyone knows how to overcome this issue I would be grateful.

Regards,

chocolateburmese.

Greetings :) As mentioned in the title, I have tried to indicate to Thunderbird that the sender is 'friendly'. I have added the sender to my Personal and Collected Addresses, as well as adding their newsletter email and set 'Do not automatically mark mail as junk if the sender is in' my personal address book. I have also enabled 'adaptive junk mail controls for this account'. However, the problem still occurs. If anyone knows how to overcome this issue I would be grateful. Regards, chocolateburmese.

Saafara biñ tànn

Scam detection and Junk are two different things. The only adjustment for Scam detection is to turn it on or off.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

user01229325
user01229325
more options

Saafara yiñ Tànn

Scam detection and Junk are two different things. The only adjustment for Scam detection is to turn it on or off.

chocolateburmese
chocolateburmese Ki laajte
more options

Thank you. I appreciate the help :)

I will turn off Scam detection.

John Mc
John Mc
more options

I'm having this issue as well. A internet forestry forum site I frequent sends me notifications of replies to topics I am following. Recently, Thunderbird has been flagging EVERY single one of them with the red bar and "This message may be a scam". The content is rather basic: just some text, a link to the new reply on the forum, and another link to unsubscribe.

I see how to turn scam detection on or off. I prefer to have it on. Is there no way to get Thunderbird to "learn" that these are not scams?

user01229325
user01229325
more options

No there is not. It is on or off. As I understand this feature is not being worked on and there is no plans for updates. This article explains Scam Detection. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection