We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Access Denied" Error Message

  • 6 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

Suddenly getting error message "Access Denied on this server", from a website I frequent. Do not have this problem accessing other sites. Can someone please provide a solution. I am not a techie, so please be kind and clear with instructions! Thanks.

Suddenly getting error message "Access Denied on this server", from a website I frequent. Do not have this problem accessing other sites. Can someone please provide a solution. I am not a techie, so please be kind and clear with instructions! Thanks.

Saafara biñ tànn

Did not know about "Forget About It" option. That worked and I learned something very useful in the process. Thank you for responding and resolving a frustrating situation.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (6)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !

more options
more options
more options

You may have ended up in a server block for some reason. Such blocks are usually temporary and expire in a day (might take longer or shorter). Note that such a blockage can be caused by content blocking extensions that work too aggressive or by having settings modified in Firefox that the server doesn't like.


You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

more options

Saafara yiñ Tànn

Did not know about "Forget About It" option. That worked and I learned something very useful in the process. Thank you for responding and resolving a frustrating situation.

more options

You're welcome.