Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Audio takes time to start

  • 6 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy Leonelf

more options

When playing videos or sounds, the first few seconds are silent. This does not depend on the position in the video, I can scan through the media at random, but the sound will only start after around 5 seconds. After the sound started, it works flawlessly, but when sound is stopped for a few minutes, the same problem arises again.

Tl;dr: Sound takes time to "boot" and then "shuts down" after a while of not using sound, needing another "boot".

This happens with youtube and other HTML5 video players (streamcloud etc)

When playing videos or sounds, the first few seconds are silent. This does not depend on the position in the video, I can scan through the media at random, but the sound will only start after around 5 seconds. After the sound started, it works flawlessly, but when sound is stopped for a few minutes, the same problem arises again. Tl;dr: Sound takes time to "boot" and then "shuts down" after a while of not using sound, needing another "boot". This happens with youtube and other HTML5 video players (streamcloud etc)

All Replies (6)

more options
more options

I'm on the latest Firefox (61.0.2) and running Windows 10 x64. I already found the articles you linked, but they didn't help.

more options

Please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

more options

I launched it in safe mode and the issue still appears. The sound starts after ~5 seconds.

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Just tried; In Safemode the same error occurs. Though I found a new symptom: The "cooldown" seems to include Firefox restarts. So if i restart firefox, sound works directly if it worked before (and then you can wait for it not to work when pausing).