SLOW loading some websites with a ping pong ball on browser tab
I have a new computer and it takes forever to load some websites. I have never had this problem before. I get a little ping pong on the browser tab. Facebook has sometimes taken 3 or more mintues to load but other random sites have too. I seems to be getting better after a couple of months. I have high speed internet from comcast and I checked the speed so that's not the problem. Other browsers don't seem to have the same problem but I don't have any history with them. WHAT IS THIS and what is that little dot that ping pongs?
All Replies (1)
Hi, please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.