Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop a message from going into the spam box

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Amylogamy

more options

I receive notifications by email from eBay and somehow they are going to the spam box. I keep saying it is nit spam but the next day tey go into spam again. How do I fix this?

Thank you

I receive notifications by email from eBay and somehow they are going to the spam box. I keep saying it is nit spam but the next day tey go into spam again. How do I fix this? Thank you

Saafara biñ tànn

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

more options

That isn't a FF Browser function that is your email program that is doing the SPAM setting.

more options

Saafara yiñ Tànn

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

more options

Thank you!!!!!