Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird no longer can access AOL to synch emails

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Toad-Hall

more options

On Oct. 18 I made some changes to my AOL/Verizon account: I canceled a fancy protection package because it was redundant with other stuff; and I activated, then an hour later deactivated, two-step verification. The email from AOL acknowledging that deactivation was the last one received by Thunderbird.

Now, Thunderbird asks for a password, but the password for AOL, which works fine directly at aol.com, does not work from Thunderbird. The error message I eventually get, after the green progress bar has shown full for several minutes, is "Sending password for user {my username} did not succeed. Mail server pop.verizon.net responded [SYS/TEMP] server error --Please try again later". AOL support tried, but was unable to rectify the situation, said their system is just fine, sent me back to Thunderbird. Can you help?

On Oct. 18 I made some changes to my AOL/Verizon account: I canceled a fancy protection package because it was redundant with other stuff; and I activated, then an hour later deactivated, two-step verification. The email from AOL acknowledging that deactivation was the last one received by Thunderbird. Now, Thunderbird asks for a password, but the password for AOL, which works fine directly at aol.com, does not work from Thunderbird. The error message I eventually get, after the green progress bar has shown full for several minutes, is "Sending password for user {my username} did not succeed. Mail server pop.verizon.net responded [SYS/TEMP] server error --Please try again later". AOL support tried, but was unable to rectify the situation, said their system is just fine, sent me back to Thunderbird. Can you help?

Saafara biñ tànn

AOL Verizon is all done through Yahoo servers. It is likely you have not setup the necessary things via webmail and so therefore they are blocking the connection.

They require you to select the option to use 'less secure apps' done via webmail account.

They also prefer you to enable 'two step verification' and then use an 'application specific password' which you use in Thunderbird instead of your normal password.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

AOL Verizon is all done through Yahoo servers. It is likely you have not setup the necessary things via webmail and so therefore they are blocking the connection.

They require you to select the option to use 'less secure apps' done via webmail account.

They also prefer you to enable 'two step verification' and then use an 'application specific password' which you use in Thunderbird instead of your normal password.