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How do I fix update popup window for downloading 68.01 when I am running 68.01?

  • 8 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy sfhowes

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Thunderbird reports that I need to download the latest version 68.01 when I am already running it, as reported via the help/about popup. I manually downloaded full version installedit then I had to fix email settings to work with my email correctily as it lost all settings, pointers to email data.

Thunderbird reports that I need to download the latest version 68.01 when I am already running it, as reported via the help/about popup. I manually downloaded full version installedit then I had to fix email settings to work with my email correctily as it lost all settings, pointers to email data.

All Replies (8)

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perhaps you could upload a screen shot of that dialog and the Application basics information from the troubleshooting information in the help menu. Just drag your mouse over it to highlight and press Ctrl+C to copy it. Paste it into a reply on the forum.

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Application Basics

   Name: Thunderbird
   Version: 68.1.1
   Build ID: 20190924105435


As you can see I am running the latest version, yet the popup.

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I am still getting the popup. Running 68.1.1

Owners Gamer moo ko soppali ci

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sfhowes moo ko soppali ci

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Hello I have the same issues Please see image thanks

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jeneddo said

Hello I have the same issues Please see image thanks

Did you try deleting the Updates folder as explained in my previous reply?

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Didn't work on mine, and I am running the 68.1.1 64bit version right now as well, and still get an upgrade notice pop up.

Just found that 68.1.2 is latest version by checking version page on website. I upgraded to 68.1.2 64bit and will let you know if the pop up is still wonky..

Owners Gamer moo ko soppali ci

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Modified method to eliminate the notification:

https://support.mozilla.org/en-US/questions/1269873#answer-1259076