Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox profile not accessable or can't be found

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy FredMcD

more options

Since installing Big Sur on my iMac I, when I click on a url in a Apple Mail email I get the "profile not accessible" message. If Firefox happens to be running when I click on the link it will work.

I've tried all of the suggestions for fixing this issue to no avail.

Just wondering if anyone else is having the same problem with Big Sur?

Since installing Big Sur on my iMac I, when I click on a url in a Apple Mail email I get the "profile not accessible" message. If Firefox happens to be running when I click on the link it will work. I've tried all of the suggestions for fixing this issue to no avail. Just wondering if anyone else is having the same problem with Big Sur?

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.