Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bad Page

more options

Recently, the myheritage site stopped displaying correctly. I have tracked this down to updates to Firefox after version 82.0.0 which display the page as a text only kind of thing.

I have tested versions 78.5.0esr, 80.0.1, 81.0.0 and they all display the page correctly. Versions 82.0.3 and 83 do not.

Anyone know whats going on?

Recently, the myheritage site stopped displaying correctly. I have tracked this down to updates to Firefox after version 82.0.0 which display the page as a text only kind of thing. I have tested versions 78.5.0esr, 80.0.1, 81.0.0 and they all display the page correctly. Versions 82.0.3 and 83 do not. Anyone know whats going on?
Nataali seetu yiñ ci takkaale

All Replies (4)

more options

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

more options

While this works for the first page, when I go to the next page, I have to do this all over again. So click to page 2, CTL-Shift-R, click to page 3, CTL-Shift-R, click to page 4, CTL-Shift-R, etc Highly annoying and unworkable. This worked fine on versions 82.0.0 and less. 82.0.+ introduced the problem.

more options

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

more options

Thanks. I will give this a try on my test machine as I don't want to reinstall/upgrade on this machine until I know the solution works.