Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Telstra Webmail has stopped working in Firefox

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Philip47

more options

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

Saafara biñ tànn

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.