Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy Toad-Hall

more options

Hello hello hello, my problem is since a few days with authentication thunderbird ung gmail. All accounts at thunderbird have a lock, I can't receive emails at thunderbird since days. What have I done, which button do I have to press, thank you very much for the answers.

Hello hello hello, my problem is since a few days with authentication thunderbird ung gmail. All accounts at thunderbird have a lock, I can't receive emails at thunderbird since days. What have I done, which button do I have to press, thank you very much for the answers.

All Replies (1)

more options

re : All accounts at thunderbird have a lock Good. That means the account is using a secure protocol when sending and receiving emails. It does not mean it is locked.

Gmail account is it a POP or Imap account ? Do you use Authentication Method : Normal Password or OAuth2 ?

Gmail server has been having recent issues. I lost my access, both in Thunderbird and via webmail for a short while a few days ago. I'm in the UK.

Do you use ESET ? If you are using ESET/NOD32 security/Anti-Virus then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/ Close Thunderbird, then disabling and re-enabling SSL filtering. Then restart Thunderbird.