Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox disappears from my Mac after I restart it

jim251
jim251
more options

I just downloaded and installed firefox on my new Mac Air (several times) but it disappears from the system when I restart the Mac and I have to download it again. What am I doing wrong.

I just downloaded and installed firefox on my new Mac Air (several times) but it disappears from the system when I restart the Mac and I have to download it again. What am I doing wrong.

Saafara biñ tànn

If sounds like maybe you are running Firefox directly from the firefox.dmg file that is downloaded. You need to drag the firefox.app file into the Applications folder on your computer and run it from there. It's a common mistake that a lot of Mac users make.

See How to download and install Firefox on Mac for more information.

Hope this helps.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

Wesley Branton
Wesley Branton
more options

Saafara yiñ Tànn

If sounds like maybe you are running Firefox directly from the firefox.dmg file that is downloaded. You need to drag the firefox.app file into the Applications folder on your computer and run it from there. It's a common mistake that a lot of Mac users make.

See How to download and install Firefox on Mac for more information.

Hope this helps.