Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird auto update not working

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy burner2

more options

Hi I'm 78.8.0 on Windows 10 and for quite a while the auto update functionality hasn't worked. I've just sat down to investigate and checked the last-update.log to see what's going on. The log seems to indicate that the Inbox file doesn't exist but I have confirmed he file does exist and it's 2.2 GB in size. I've tried repairing the inbox and compacting but it still doesn't work, any suggestions on how to resolve?

From the log file:

Performing a staged update PATCH DIRECTORY C:\ProgramData\Mozilla\updates\F5BE94A0743D7D60\updates\0 INSTALLATION DIRECTORY F:\Program Files (x86)\Mozilla Thunderbird WORKING DIRECTORY F:\Program Files (x86)\Mozilla Thunderbird\updated ensure_copy_recursive: path doesn't exist: F:\Program Files (x86)\Mozilla Thunderbird/Profiles/9ckdy0gb.default/Mail/mail.iinet.net-2.au/Inbox, rv: -1, err: 132 failed: 6 calling QuitProgressUI

Hi I'm 78.8.0 on Windows 10 and for quite a while the auto update functionality hasn't worked. I've just sat down to investigate and checked the last-update.log to see what's going on. The log seems to indicate that the Inbox file doesn't exist but I have confirmed he file does exist and it's 2.2 GB in size. I've tried repairing the inbox and compacting but it still doesn't work, any suggestions on how to resolve? From the log file: Performing a staged update PATCH DIRECTORY C:\ProgramData\Mozilla\updates\F5BE94A0743D7D60\updates\0 INSTALLATION DIRECTORY F:\Program Files (x86)\Mozilla Thunderbird WORKING DIRECTORY F:\Program Files (x86)\Mozilla Thunderbird\updated ensure_copy_recursive: path doesn't exist: F:\Program Files (x86)\Mozilla Thunderbird/Profiles/9ckdy0gb.default/Mail/mail.iinet.net-2.au/Inbox, rv: -1, err: 132 failed: 6 calling QuitProgressUI

All Replies (1)

more options

Hi, any updates on this?