Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezing up and have to close all tabs out!

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 353 views
  • i mujjee tontu mooy FredMcD

more options

1. When I go into multiple tabs (maybe 3 or 4 at a time) it all of a sudden freezes and I cannot get into any of the tabs anymore nor close/X them out. I end up having to force quit and close out all tabs I was using.

2. It is also giving me a page that I use everyday not upload all the way which has never happened to me before. I attached a photo of what that page looks like.

1. When I go into multiple tabs (maybe 3 or 4 at a time) it all of a sudden freezes and I cannot get into any of the tabs anymore nor close/X them out. I end up having to force quit and close out all tabs I was using. 2. It is also giving me a page that I use everyday not upload all the way which has never happened to me before. I attached a photo of what that page looks like.
Nataali seetu yiñ ci takkaale

Saafara biñ tànn

stein6565 said

2. It is also giving me a page that I use everyday not upload all the way

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

more options

stein6565 said

. . . . all of a sudden freezes

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

Saafara yiñ Tànn

stein6565 said

2. It is also giving me a page that I use everyday not upload all the way

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thank you so much for your help!! The clearing of the cookies and caches worked. Have a wonderful day!

more options

Glad to help. Safe Surfing.