Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox no respond + no internet

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy soren1915

more options

Hello, this morning, i can't use Firefox. I've got an error message on opening : "Firefox is already in use and don't respond. The old process of firefox must be stopped...." And when i click "close firefox", it's opening but i don't have internet.

What i already tried: - disable all plugin - disconnect my firefox profile - run in "maintenance" mode - run an auto repair and clear cache history etc. - uninstall and delete program files folder of firefox - download latest installer and install fresh Firefox - Edit network.dns.ipv6 + network.dns.prefetch

I still have a crash message on startup and no internet. Chrome and Edge are working like a charm.

Any idea? thank you.

Hello, this morning, i can't use Firefox. I've got an error message on opening : "Firefox is already in use and don't respond. The old process of firefox must be stopped...." And when i click "close firefox", it's opening but i don't have internet. What i already tried: - disable all plugin - disconnect my firefox profile - run in "maintenance" mode - run an auto repair and clear cache history etc. - uninstall and delete program files folder of firefox - download latest installer and install fresh Firefox - Edit network.dns.ipv6 + network.dns.prefetch I still have a crash message on startup and no internet. Chrome and Edge are working like a charm. Any idea? thank you.

Saafara biñ tànn

From HN: What worked for me was disabling HTTP3 support with the 'network.http.http3.enabled' key in about:config and then restarting Firefox. Seems like it's stuck in the 'SocketThread', repeatedly doing this:

 2022-01-13 08:20:53.075936 UTC - [Parent 4106991: Socket Thread]: V/nsHttp Http3Stream::OnReadSegment count=333 state=4 [this=7f6e295623a0]
Jàng tontu lii ci fi mu bokk 👍 1

All Replies (1)

more options

Saafara yiñ Tànn

From HN: What worked for me was disabling HTTP3 support with the 'network.http.http3.enabled' key in about:config and then restarting Firefox. Seems like it's stuck in the 'SocketThread', repeatedly doing this:

 2022-01-13 08:20:53.075936 UTC - [Parent 4106991: Socket Thread]: V/nsHttp Http3Stream::OnReadSegment count=333 state=4 [this=7f6e295623a0]