Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are there 2 folders - "Junk" and "Junk Mail"?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy Jim

more options

I have Thunderbird Beta (97.0b3) using with Windows 10 at current patch levels.

Why are there 2 folders - "Junk" and "Junk Mail"? I have 3 email accounts I use with Thunderbird and each of these has the 2 folders. Can I delete on of them?

What is the purpose of the "Junk" folder versus the "Spam" folder?

I have Thunderbird Beta (97.0b3) using with Windows 10 at current patch levels. Why are there 2 folders - "Junk" and "Junk Mail"? I have 3 email accounts I use with Thunderbird and each of these has the 2 folders. Can I delete on of them? What is the purpose of the "Junk" folder versus the "Spam" folder?

Saafara biñ tànn

'Junk' is the term used by TB if Junk Controls are enabled for the account. 'Junk Mail', 'Spam', 'Bulk Mail' and also 'Junk' are used by various providers and work with their spam controls. So, what you see depends on the account settings and whether you subscribe to the provider's folder.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Saafara yiñ Tànn

'Junk' is the term used by TB if Junk Controls are enabled for the account. 'Junk Mail', 'Spam', 'Bulk Mail' and also 'Junk' are used by various providers and work with their spam controls. So, what you see depends on the account settings and whether you subscribe to the provider's folder.

more options

Great answer - hind sight - I wish there were standards in email land and the providers.