Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I can only see one of the accounts that I created

junglejamjohn
junglejamjohn
more options

I created a new email account via New>Existing Email Account, but I cannot see the new account. I tried again and again to create the new account, but after the first time I always get an error message, "Incoming server already exists." I tried it via Configure Manually, and got the same error message. How do I get to my other email account(s)?

I'm on TB version 91.5.0 (64-bit)

I created a new email account via New>Existing Email Account, but I cannot see the new account. I tried again and again to create the new account, but after the first time I always get an error message, "Incoming server already exists." I tried it via Configure Manually, and got the same error message. How do I get to my other email account(s)? I'm on TB version 91.5.0 (64-bit)

Saafara biñ tànn

Fixed it. I don't know why, but switching to a new internet provider and wifi made so I was able to create the new email account.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

junglejamjohn
junglejamjohn Ki laajte
more options

Here are screen shots.

junglejamjohn
junglejamjohn Ki laajte
more options

Saafara yiñ Tànn

Fixed it. I don't know why, but switching to a new internet provider and wifi made so I was able to create the new email account.