Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Yahoo email often fails after "checking mail server capabilities" when switching between folders.

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy markrlondon

markrlondon
markrlondon
more options

Switching between folders using Yahoo IMAP email, under Windows 10 , often fails after it displays "checking mail server capabilities". An error message pops up in a window that says:

"Server imap.mail.yahoo.com has disconnected. The server may have gone down...."

Inbox is never affected. Only the other folders.

I've duplicated the problem on 3 different computers, that were configured from scratch.

There is no pattern that I can find, regarding why it works sometimes, but other times it doesn't.

Any suggestions? Thanks. - Mark

Switching between folders using Yahoo IMAP email, under Windows 10 , often fails after it displays "checking mail server capabilities". An error message pops up in a window that says: "Server imap.mail.yahoo.com has disconnected. The server may have gone down...." Inbox is never affected. Only the other folders. I've duplicated the problem on 3 different computers, that were configured from scratch. There is no pattern that I can find, regarding why it works sometimes, but other times it doesn't. Any suggestions? Thanks. - Mark

Saafara biñ tànn

See id this helps. https://support.mozilla.org/en-US/questions/1363582

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would suggest logging. The files will be huge and grow exceedingly fast, but it is really the best way to see what is happening at the connection level. https://wiki.mozilla.org/MailNews:Logging

Please post some results.

christ1
christ1
  • Top 25 Contributor
more options

Saafara yiñ Tànn

See id this helps. https://support.mozilla.org/en-US/questions/1363582

markrlondon
markrlondon Ki laajte
more options

Thanks christ1! I had no idea about that setting. Much appreciated, as this has been a long time problem, finally fixed.