Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mobile bookmarks in Firefox iOS are missing...and I would like them back

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 14 views
  • i mujjee tontu mooy MAW

more options

My mobile bookmarks have gone missing. I think the reason is that I bought a new iPad and transferred everything over to the new one automatically using the Apple transfer feature. My bookmarks made it over to the new iPad, but the mobile ones did not...and were then gone from my old iPad as well.

One clue: on the new iPad, the folder at the top is now called 'desktop bookmarks.' Anyway, all of the advice about mobile bookmarks on this site entails navigating to the profile on a desktop for a prior version...which is not possible on an iPad. Help getting the bookmarks back would be most welcome!

My mobile bookmarks have gone missing. I think the reason is that I bought a new iPad and transferred everything over to the new one automatically using the Apple transfer feature. My bookmarks made it over to the new iPad, but the mobile ones did not...and were then gone from my old iPad as well. One clue: on the new iPad, the folder at the top is now called 'desktop bookmarks.' Anyway, all of the advice about mobile bookmarks on this site entails navigating to the profile on a desktop for a prior version...which is not possible on an iPad. Help getting the bookmarks back would be most welcome!

All Replies (2)

more options

Hi

Is your old device signed into your Firefox Account? If so, you can use Firefox Sync to bring your bookmarks over from your old device. This support article will help:

https://support.mozilla.org/en-US/kb/sync-bookmarks-logins-and-browsing-history-firefox

more options

No, I had not set up synch and save on my previous iPad or signed into my Firefox account (I have one, but hadn't signed in on the iPad).