We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

error when adding a new mobile device

  • 2 tontu
  • 0 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy thrylos_core

thrylos_core
thrylos_core
more options

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account.

Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0

MacBookPro: MacOS Ventura Version 13.0.1 (22A400) Firefox: 107.0.1 (64-bit)

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account. Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0 MacBookPro: MacOS Ventura Version 13.0.1 (22A400) Firefox: 107.0.1 (64-bit) 500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Please can you leave it 24 hours and try again. That error code suggests that there was a small issue at our end that I hope is now resolved.

thrylos_core
thrylos_core Ki laajte
more options

i have not tried since Friday... just tried again... same error.

there has to be something you can do to help me.


500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.