Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary account email required for sign-in error

  • 2 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Alex

more options

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Saafara biñ tànn

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Did you previously used this profile with that old primary email address ?

more options

Saafara yiñ Tànn

I managed to get Sync to work by opening a Private Browsing window and signing in using the same email and password.