Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

[Some] Remote images don't display in messages

  • 5 tontu
  • 1 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy ckran

ckran
ckran
more options

When viewing an email message remote images often don't display. Instead, the alternate text is displayed or a rectangle with a broken image icon is shown.

If the email message has a "View this email in your browser link" and I click it the images appear.

I have enabled View > Message Body As > Original HTML View > Display Attachments Inline

I have searched support and while I have seen others report this problem in archived threads I have not found any solutions that work for me.

Please see attachments.

When viewing an email message remote images often don't display. Instead, the alternate text is displayed or a rectangle with a broken image icon is shown. If the email message has a "View this email in your browser link" and I click it the images appear. I have enabled View > Message Body As > Original HTML View > Display Attachments Inline I have searched support and while I have seen others report this problem in archived threads I have not found any solutions that work for me. Please see attachments.
Nataali seetu yiñ ci takkaale

All Replies (5)

david
david
  • Top 10 Contributor
more options

under privacy&security, do you have the box checked to allow remote messages?

ckran
ckran Ki laajte
more options

In Settings > Privacy & Security > Privacy > Mail Content I have checked "Allow remote content in messages."

ckran
ckran Ki laajte
more options

What's even worse is that for old messages that I previously could see the images they now have gone missing. Please help!

david
david
  • Top 10 Contributor
more options

Does this happen for all messages, or just some? If you have one that shows broken images, and if it is nothing personal, would you mind redirecting (not forwarding) to me at davidthunderbird at gmx dot com ?

ckran
ckran Ki laajte
more options

The problem seems to have been resolved. Thank you for your assistance.