Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Losted email

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Toad-Hall

more options

Good afternoon, I would like to ask you if you are able help me with "missed" email service@fas.... When you compare MS Outlook vs. Thunderbird, everithing is clear. In TB missed 1 email from 9.5. 16:26. I can read this message in Outlook or Android email app.

PS: I tried Right-click the folder - Properties - Repair Folder .

BR, Tibor

Good afternoon, I would like to ask you if you are able help me with "missed" email service@fas.... When you compare MS Outlook vs. Thunderbird, everithing is clear. In TB missed 1 email from 9.5. 16:26. I can read this message in Outlook or Android email app. PS: I tried Right-click the folder - Properties - Repair Folder . BR, Tibor
Nataali seetu yiñ ci takkaale

Tibor GRENDEL moo ko soppali ci

All Replies (1)

more options

Is the account in Thunderbird IMAP or POP? Is the account in Outlook IMAP or POP? Is the account in Andriod IMAP or POP?

If you log on to the webmail account via a browser - do you see the email - is it still on server? Please post image of webmail view.

Do you have these settings: View > Folders > All View > Threads > All

Have you tried selecting : View > Threads > Ignored threads to see if by any chance you accidentally set as ignored ?

Do you have any filters working in Thunderbird on the account? If yes, have you checked the filter log to see if that email was moved?

Do you have any 'Quick Filter Bar' icons selected/highlighted which may be causing a filter on the folder ?

If you search for email, does it pop up in the search results?