Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to open my old Thunderbird account

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy david

more options

I set up my old account with a Virgin Email, alan.phipps@ntlworld.com. When I moved house Virgin were unable to service my account with them and the email account has since lapsed. I have opened a new Thunderbird account with a gmail address, alan.phipps1939@gmail.com, but would prefer to reopen the old account which has my address book details. I don't know if Thunderbird provides Thunderbird email addresses, but if it does I would prefer to use a Thunderbird email address, if not then for the moment the gmail address would serve . Could you please advise me on my best course of action. Alan R Phipps.

I set up my old account with a Virgin Email, alan.phipps@ntlworld.com. When I moved house Virgin were unable to service my account with them and the email account has since lapsed. I have opened a new Thunderbird account with a gmail address, alan.phipps1939@gmail.com, but would prefer to reopen the old account which has my address book details. I don't know if Thunderbird provides Thunderbird email addresses, but if it does I would prefer to use a Thunderbird email address, if not then for the moment the gmail address would serve . Could you please advise me on my best course of action. Alan R Phipps.

All Replies (1)

more options

If your old addressbook was within Thunderbird, you can restore it if you still have the old profile using Tools>Import feature. Thunderbird is just an email client, so cannot provide an email address.