Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to switch off Google Safe Search

  • 8 tontu
  • 4 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy robinta1967

more options

Over the last 3 days, I've been unable to turn off the safe search option using Google as the search engine.

I get a message saying Safe search is locked.

This applies whether I'm signed in to Google or not, but doesn't occur in the chrome app for android.

I tried clearing cache, cookies & data etc to no avail.

So I completely uninstalled and reinstalled Firefox yesterday which worked fine, however I've noticed the locked safe search filter is back on today.

Any thoughts?

Over the last 3 days, I've been unable to turn off the safe search option using Google as the search engine. I get a message saying Safe search is locked. This applies whether I'm signed in to Google or not, but doesn't occur in the chrome app for android. I tried clearing cache, cookies & data etc to no avail. So I completely uninstalled and reinstalled Firefox yesterday which worked fine, however I've noticed the locked safe search filter is back on today. Any thoughts?

All Replies (8)

more options

Hi

If you use the Google Search Fixer add-on (available from the add-ons option in the Firefox for Android menu), you should be able to see the Settings option in the Google search results page that will allow you to change this setting.

more options

Hi Paul. No luck I'm afraid. Tried the add on and reopened Firefox. Still says unable to manage safe search settings. Looks like its bing from here (ugh!).. Thanks for trying

more options

Do you see a SafeSearch option from the three line menu when you go to google.com?

more options

I do, but it's locked

'You can't change your SafeSearch setting at the moment because someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using'

As I mentioned above, works fine in other browsers though

more options

Hi

To clarify, is this on Firefox for Android or are you using a desktop or laptop computer?

more options

This is Android Paul

more options

If you sign into a Google Account first, you should then be able to change that setting.

more options

Unfortunately not.

I've tried both not signed in and signed in, and it still states the same message - that Safe Search is locked by an external factor.

Thanks again