Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Can’t get to my profile folder.

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy Paul

James Drumheller
James Drumheller
more options

My computer is locked and I have been working all day to try to get to my profile folder to disable captive-portal. I’m signed to FireFox and the menu button I check help and the troubleshooting information tab doesn’t appear.

My computer is locked and I have been working all day to try to get to my profile folder to disable captive-portal. I’m signed to FireFox and the menu button I check help and the troubleshooting information tab doesn’t appear.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you go to about:profiles in the address bar, you should see your Firefox profiles, each with a button to open the profile folder location.

Remember to completely close Firefox before making changes or moving or copying files in your Firefox profile.