Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy TopGun

Popover
Popover
more options

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

All Replies (1)

TopGun
TopGun
more options

Hi. Extensions or Enhanced Tracking Protection may be causing the problem. Try turning them all off on the website to see if the problem goes away.

To turn off Enhanced Tracking Protection: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop