Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unlock firefox appears when login to apps

  • 2 tontu
  • 0 am na jafe-jafe bii
  • i mujjee tontu mooy Max

Max
Max
more options

Since an update I get "unlock firefox" when logging in to apps. It used to offer suggestions. I have to load firefox then settings passwords and search for the user/password name and copy! Why ?

Since an update I get "unlock firefox" when logging in to apps. It used to offer suggestions. I have to load firefox then settings passwords and search for the user/password name and copy! Why ?

All Replies (2)

Usman Kazmi
Usman Kazmi
more options

Hey Max! This usually happens after an update or if you're not logged in to your Firefox account. Make sure you're signed in under Settings > Sync and check that autofill is enabled in Privacy & Security > Logins and Passwords. If you've set a master password (now called Primary Password), you'll need to enter it before using saved logins. Updating Firefox or clearing your cache might also help. Let me know if it's still giving you trouble!

Helpful?

Max
Max Ki laajte
more options

Did all that first. Cache cleared logged in.

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.