Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Tabs not re-opening after Restart

ScruffysMom
ScruffysMom
more options

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station today, I had to reboot several times. Every time it reopened my previously opened tabs are gone. Yes, I have Settings set to re-open Firefox with previously opened tabs. It has worked beautifully for me for years. Does anyone know what is going on? What I can do?

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station today, I had to reboot several times. Every time it reopened my previously opened tabs are gone. Yes, I have Settings set to re-open Firefox with previously opened tabs. It has worked beautifully for me for years. Does anyone know what is going on? What I can do?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry to hear about this problem. Couple questions:

(1) Does Firefox retain your browsing history (recently visited URLs list on the History menu) or is that getting lost, too?

(2) Can you restore any missing windows using the menu? Either:

  • "3-bar" menu button > History > Recently Closed Windows
  • (menu bar) History > Recently Closed Windows
  • Ctrl+Shift+N

(3) When starting Firefox, did it mention needing to create a new profile or doing a reset? (These are not recommended fixes, just some scenarios where you might lose data.)

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.