(Mail) Sent file size exceeds 3 GB, no longre read by TB
The 'Sent' file in my 'Mail' folder exceeds 3 GB (3,224,360,399 bytes) and is not being read in the TB Mail window. How can I reduce the size of this file AND save messages???
'Sent' message folder IS searchable!!!
jacobbarnett moo ko soppali ci
All Replies (8)
jacobbarnett said
The 'Sent' file in my 'Mail' folder exceeds 3 GB (3,224,360,399 bytes) and is not being read in the TB Mail window. How can I reduce the size of this file AND save messages??? 'Sent' message folder IS searchable!!!
What makes you think the size is impacting your ability to read this folder? Please post a screen shot?
Thank you, Wayne, for your thoughts. Screen shot attached.
You are on Windows 10.
Do alt-key > View > messages > all
Yes Windows 10
RE: Do alt-key > View > messages > all "View" menu item does not contain a "messages > all" option See attached
Ah, cool. "Messages" should be just below "Sort".
Something is definitely broken. If this is an imap account, right+click the folder, properties, and "Repair".
If that didn't help, start Thunderbird with Help > Troubleshoot Mode.
If that didn't help, start Thunderbird, click the folder, ctrl+shift+J and look for error lines
I agree something does seem broken I did the "repair: function on the Sent folder => no change It's a POP3 config Troubleshoot mode => no change start Thunderbird, click the folder, ctrl+shift+J and look for error lines => see attached Do not know what to make of Error Console information
Sent file is: 3,224,400,697 bytes
jacobbarnett moo ko soppali ci
P.S. Glad to provide APPLICATION BASICS, however, this UI does not seem to permit uploading .txt files
Post the entire troubleshooting information at https://pastebin.mozilla.org/about/
- click new snippet
- change the expiry to 21days (the default 1 hour is probably going to see it deleted long before anyone looks at it)
- Click the paste snippet to complete the process.
- Post the resulting URL here.
It might also help to try the troubleshooting mode from the help menu, continue when prompted without changes as I have a feeling your issue might be a theme.