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Download a tree from Ancestry to Family Tree

  • 2 tontu
  • 0 am na jafe-jafe bii
  • 13 views
  • i mujjee tontu mooy George

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When Family Tree asks me to login to Ancestry, I do and it comes up with a blank page that says Ancestry user has been authenticated. It doesn't come up with my Ancestry home page.

When Family Tree asks me to login to Ancestry, I do and it comes up with a blank page that says Ancestry user has been authenticated. It doesn't come up with my Ancestry home page.

All Replies (2)

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Did you try this on other Browser to see what happens.

Helpful?

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Thank you, I'll give that a try! I changed browsers and got the same message. Do you have any other ideas?

George moo ko soppali ci

Helpful?

Laajal dara

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