Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox will not open because of a "nssutil3.dll" error. How can I back up my bookmarks when Firefox will not open?

AnonymousUser
AnonymousUser
more options

Firefox would not open because of a "nssutil3.dll " problem. I've researched the problem, and I am using Norton 360 which is not a known antivirus program that deletes the file as a trojan. I want to uninstall and reinstall firefox, but first I want to make sure my book marks are safe.

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Tablet PC 2.0)

Firefox would not open because of a "nssutil3.dll " problem. I've researched the problem, and I am using Norton 360 which is not a known antivirus program that deletes the file as a trojan. I want to uninstall and reinstall firefox, but first I want to make sure my book marks are safe. == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Tablet PC 2.0)

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this: http://support.mozilla.com/en-US/kb/Backing+up+your+information