We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Norton Confidential says that I am not protected when web browsing unless I use Firefox version 1.5. However, I actually use version 3.6.10. What's the problem?

more options

I use Foxfire Version 3.6.10. Whenever I boot Firefox, I get the following message: "This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norton Confidential cannot protect you while you use this version of Firefox. Phishing protection requires Firefox 1.5 or later."

Note that my version of Norton Confidential is Version 1.2.1 (36).

I use Foxfire Version 3.6.10. Whenever I boot Firefox, I get the following message: "This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norton Confidential cannot protect you while you use this version of Firefox. Phishing protection requires Firefox 1.5 or later." Note that my version of Norton Confidential is Version 1.2.1 (36).

All Replies (1)

more options

See Norton support for help with that issue.
http://norton.lithium.com/norton/