Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm using Firefox 3.6.13. It seems to be blocking opening pdfs, e.g. on my brokerage web site. What to do?

more options

When I try to open a statement on my brokerage account in pdf, a blank page comes up. This has happened before with other pdfs. These are legitimate web sites.

When I try to open a statement on my brokerage account in pdf, a blank page comes up. This has happened before with other pdfs. These are legitimate web sites.

All Replies (2)

more options

I have a similar problem with newspaper puzzle print/download page coming up blank. This started about 5 days ago. I have cleared cache and cookies, updated to Firefox version 3.6.13, updated Flash. I should note everything works fine with IE but have similar problems with Safari and Google Chrome & SeaMonkey.

more options

http://support.mozilla.com/en-US/kb/Managing+file+types
Is PDF set for the correct Action?