We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I have an Epic 4G. When I try to download Firefox for Mobile I get a message the requested item could not be found. Help?

  • 2 tontu
  • 3 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy James

DK9
DK9
more options

When I try to download Firefox for Android on my Epic 4G I get a message saying the item could not be found.

When I try to download Firefox for Android on my Epic 4G I get a message saying the item could not be found.

All Replies (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

Was this from the MarketPlace on the device or from http://www.mozilla.com/en-US/mobile/ ?

James
James
  • Moderator
  • Top 10 Contributor
more options

An update to quote mbrubeck:

Firefox will not appear in the Market for most phones with incompatible hardware. You can check if your phone is supported here:

https://wiki.mozilla.org/Mobile/Platforms/Android

Even on some supported devices, a bug in the Market software prevents Firefox from showing up. This may be related to the fairly recent Android Market app update. If you go to Settings/Applications/Market and choose "Uninstall" you can uninstall the update, and then search for and install Firefox from the marketplace.

Or, if you have a supported phone, you can download the app directly by typing this address into your phone's browser: http://bit.ly/fxbeta3

(Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T disables the option to install from non-Market sources.)