Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot place the new Firefox in my Applications folder.

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 8 views
  • i mujjee tontu mooy cor-el

more options

Currently, Firefox 3.0.11 is installed; not sure why newer versions have not been installed but finally decided to download the latest version on my (home) MacBookPro (Mac OS X 10.6.5). When I try to drag the icon to my Applications folder and click "replace", I get the message:

The operation can’t be completed because you don’t have permission to access some of the items.

I am the owner and only user. Help!

Currently, Firefox 3.0.11 is installed; not sure why newer versions have not been installed but finally decided to download the latest version on my (home) MacBookPro (Mac OS X 10.6.5). When I try to drag the icon to my Applications folder and click "replace", I get the message: The operation can’t be completed because you don’t have permission to access some of the items. I am the owner and only user. Help!

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.