Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't my web page (for banks) not load?

more options

When I use internet explorer for banks i am getting a security certificate error. In firefox 3.6.15 the web page is blank. i have reset my explorer security settings to ignore certificate verification but this has not helped. any advice?

When I use internet explorer for banks i am getting a security certificate error. In firefox 3.6.15 the web page is blank. i have reset my explorer security settings to ignore certificate verification but this has not helped. any advice?

All Replies (1)

more options

No problem here with that page, it shows this:

A Problem has occurred with your connection to Internet Banking
We are sorry you have been logged out of the Internet Banking service.

Because I wasn't logged in - I don't bank there.


See if an Addon is causing that for you.
Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...