Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

After a crash, I can't get firefox 4 to restore bookmarks saved from an earlier version, says "unable to process file."

  • 1 tontu
  • 20 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy cor-el

TFMayer
TFMayer
more options

After a crash, I had to do a clean install of windows 7. It made a complete backup of my hd, including all Firefox files. When I try to restore a bookmark backup (one of the five saved json files) from the old version of Firefox (3.something) to Firefox 4 following the instructions on your site, I get the error message "unable to process file."

After a crash, I had to do a clean install of windows 7. It made a complete backup of my hd, including all Firefox files. When I try to restore a bookmark backup (one of the five saved json files) from the old version of Firefox (3.something) to Firefox 4 following the instructions on your site, I get the error message "unable to process file."

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Try: