Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I drag the upgrade to Applications, it say "you do not have sufficient priviledges" but I'm the admin for this computer. What gives

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 8 views
  • i mujjee tontu mooy cor-el

more options

I'm trying to upgrade to Firefox 4. My mac is running 10.5.8 When I drag the Fox icon to applications, first it says "do you want to replace the existing program?" and when I click continue, a window comes up that says " you do not have sufficient priviledges for some of the ?content?" I can't do this and check the exact wordage. I'm the admin on this computer and everything else is working normally. What gives?

I'm trying to upgrade to Firefox 4. My mac is running 10.5.8 When I drag the Fox icon to applications, first it says "do you want to replace the existing program?" and when I click continue, a window comes up that says " you do not have sufficient priviledges for some of the ?content?" I can't do this and check the exact wordage. I'm the admin on this computer and everything else is working normally. What gives?

All Replies (1)

more options

If you get an error message that you do not have sufficient permissions or if you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.