Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have installed firefox setup 5 exe from this browser i am unable to get connected to any website including g mail i will get message that unable to get connection

  • 2 tontu
  • 11 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Hasan

more options

I have installed firefox setup 5.0 exe. I have downloaded from your website. From this browser i am unable to get connected to any website including g mail i will get message that unable to get connection

I have installed firefox setup 5.0 exe. I have downloaded from your website. From this browser i am unable to get connected to any website including g mail i will get message that unable to get connection

All Replies (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Try the following solutions and whichever setting works, keep it Permanent:

1) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option1 -> Click OK -> OK

2) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option2 -> Click OK -> OK

3) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option3 -> Click OK -> OK

Check and tell which solution works.