Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox wont start after overnight XP patch installation

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Hasan

more options

Overnight XP installed a patch and rebooted my PC. This morning I can't get Friefox to start. I looked for the xpicleanup.dat file using the instructions here (search hidden files etc) but search ends without locating the file. Does anyone know where Firefox parks this file normally? If not I am not sure what to do next?

Overnight XP installed a patch and rebooted my PC. This morning I can't get Friefox to start. I looked for the xpicleanup.dat file using the instructions here (search hidden files etc) but search ends without locating the file. Does anyone know where Firefox parks this file normally? If not I am not sure what to do next?

Saafara biñ tànn

  • Start Firefox in Safe Mode by Holding down the SHIFT key while starting Firefox
  • As an alternative method, select "Start -> Run" and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

-> Troubleshooting extensions and themes

Check and tell if its working.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

more options

Saafara yiñ Tànn

  • Start Firefox in Safe Mode by Holding down the SHIFT key while starting Firefox
  • As an alternative method, select "Start -> Run" and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

-> Troubleshooting extensions and themes

Check and tell if its working.

more options

Thx for the tip - it is working now. Thx again

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" Next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply