Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why is no report available when Adobe Flash crashes?

smirnios
smirnios
more options

Firefox 6.0.1 (problem started with Firefox 5) Flash: 10.3.183.7 OSX Lion

The flash plugin crashes frequently; however, Firefox always says "No report available". How can I get crash information generated so that this bug can get fixed? It crashes while generating the thumbnail for videos while loading a page and a visit to http://www.youtube.com is enough to crash the plugin.

The support pages for troubleshooting flash crashes just say to update flash, update firefox, and send in crash reports. All software is up to date and I can't get crash reports.

Flash works fine in Chrome & Safari on the same machine. I've tried uninstalling & reinstalling Flash. I've tried disabling all plugins. I've tried disabling flash hardware acceleration. My CUDA driver is up to date too. I've tried 32-bit mode and 64-bit mode.

How do I get a crash report?

Firefox 6.0.1 (problem started with Firefox 5) Flash: 10.3.183.7 OSX Lion The flash plugin crashes frequently; however, Firefox always says "No report available". How can I get crash information generated so that this bug can get fixed? It crashes while generating the thumbnail for videos while loading a page and a visit to http://www.youtube.com is enough to crash the plugin. The support pages for troubleshooting flash crashes just say to update flash, update firefox, and send in crash reports. All software is up to date and I can't get crash reports. Flash works fine in Chrome & Safari on the same machine. I've tried uninstalling & reinstalling Flash. I've tried disabling all plugins. I've tried disabling flash hardware acceleration. My CUDA driver is up to date too. I've tried 32-bit mode and 64-bit mode. How do I get a crash report?

smirnios moo ko soppali ci

All Replies (1)

justanotherclue
justanotherclue
more options

I am also having this problem on my 32 bit Windows 7 machine except that it hangs rather than crashes, that is I can't get to any of the other tab or use the browser and there is not ability to report the failure. I would post a screen shot but if I go there I won't be able to come back and post this message :(