Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

JavaScript (College email in ANGEL) not working Firefox 7

  • 3 tontu
  • 26 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy thekabuki

beyondjupiter
beyondjupiter
more options

All of my classmates are not able to send email via ANGEL (our course management system). Most of them use Firefox exclusively so it has caused them to have to download IE 9 just to send email (EW!). I have been working to fix the issue but just cannot find the problem. I downloaded a new java extension, when that did not work I searched the forums and they told me to go directly to java.com and get the latest version, so I did: Your Java is Working! Latest Java Installed! Version: Java SE 6 Update 27 Operating System: Windows 7 6.1 Architecture: x86

That did not work either. I have searched the forums but am out of ideas. When I try to send an email the window freezes and then this window pops up: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://cms.psu.edu/jscript/yahoo/utilities/utilities.js:9

If I stop the script the window closes if I continue it just repeats the above issue.

I found a help article that explains java is different that javascript but it didn't really explain how to troubleshoot the latter.

Thanks for your help guys! I am sure my school will appreciate it :)

Jen

All of my classmates are not able to send email via ANGEL (our course management system). Most of them use Firefox exclusively so it has caused them to have to download IE 9 just to send email (EW!). I have been working to fix the issue but just cannot find the problem. I downloaded a new java extension, when that did not work I searched the forums and they told me to go directly to java.com and get the latest version, so I did: ''Your Java is Working! Latest Java Installed! Version: Java SE 6 Update 27 Operating System: Windows 7 6.1 Architecture: x86 '' That did not work either. I have searched the forums but am out of ideas. When I try to send an email the window freezes and then this window pops up: ''A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://cms.psu.edu/jscript/yahoo/utilities/utilities.js:9'' If I stop the script the window closes if I continue it just repeats the above issue. I found a help article that explains java is different that javascript but it didn't really explain how to troubleshoot the latter. Thanks for your help guys! I am sure my school will appreciate it :) Jen

All Replies (3)

beyondjupiter
beyondjupiter Ki laajte
more options

Any help with this yet? Please? All of my classmates are switching to IE.

Adam88
Adam88
more options

Hi, I was having the same problem. I called a tech guy and he said it might be an issue with your version of firefox. To check your version hit Help at the top and click About Mozilla Firefox. Right under the firefox logo it should say it's version number. I had version 7.0.something. He told me to download version 3.6 Which you can download here: http://www.mozilla.org/en-US/firefox/all-older.html

Then log in using that and it should resolve your issue. It solved mine. Best of luck!

thekabuki
thekabuki
more options

I was also having problems. Uninstalled FF version 7 and installed 6.02 and works fine. Perhaps the Angel systems are not supporting 7 yet.

thekabuki moo ko soppali ci